Study grade: 1.
Year of study: 2.
Compulsory optional subject
The aim of the subject is the acquisition of knowledge in the field of business etiquette and the ability to apply it in interpersonal interaction in working and non-working life, as well as preparing students for handling business negotiations from a formal point of view.
Course contents:
- Introduction to business etiquette.
- Ethical dilemmas versus breaking etiquette rules.
- Law of social significance.
- Introducing and addressing.
- Visits.
- Dress code levels.
- Distinguishing among social events.
- Preparation and course of social events.
- Semester test.
- Telephoning, correspondence, netiquette.
- Effective meeting.
- Visual and verbal presentation.
- Cultural differences in verbal and nonverbal communication.
